Shipping policy
Last updated: 30 January 2026
Shipping & Delivery
At Rose & Mews, we carefully prepare each order to ensure it arrives ready for your next special occasion.
Processing Time
Orders are typically processed within 1–3 business days.
Most orders are prepared and dispatched within 24 hours, however processing times may be slightly longer during peak periods, new collection launches, promotional events, or holidays.
Please note that processing time and delivery time are separate.
United Kingdom Shipping
Standard Delivery
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Free Shipping
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Estimated Delivery: 7–12 business days after dispatch
Express Delivery
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£6.98
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Estimated Delivery: 5–10 business days after dispatch
Tracking Information
Once your order has been shipped, you will receive a tracking confirmation email.
Please allow 2–5 business days for tracking information to become active and update within the carrier's system.
Delivery Estimates
The delivery timeframes shown above represent typical shipping estimates.
While most orders arrive within the stated delivery windows, delays may occasionally occur due to:
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Customs processing
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Carrier delays
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Peak shopping seasons
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Severe weather conditions
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Public holidays
In rare cases, delivery may take up to 17 business days after dispatch.
Ordering for an Event
If your order is intended for a wedding, party, holiday, formal event, or other time-sensitive occasion, we recommend placing your order at least 2–3 weeks before your event date.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details provided at checkout are accurate.
Rose & Mews cannot be held responsible for delays, losses, or delivery issues resulting from incorrect shipping information supplied during checkout.
Need Assistance?
If your order has not arrived within the expected timeframe, please contact our support team.
Email: support@roseandmews.co.uk
We will be happy to assist you.